PRIVACY POLICY

Revoul (“we,” “our,” or “us”) is committed to protecting your personal and financial information. This Privacy Policy explains how we collect, use, store, and share information when you access or use our website, services, APIs, mobile applications, dashboards, and related features, collectively referred to as the “Services.” By using the Services, you agree to the terms outlined in this Privacy Policy and consent to the collection and use of your information as described herein. We collect information to provide, maintain, and improve our Services, to ensure secure and compliant payment processing, and to deliver a seamless user experience.

Revoul collects various types of information to provide, maintain, and improve our Services. Personal information includes your full name, email address, phone number, date of birth, and, where applicable, company details such as business name, registration number, address, and tax identification. Financial information, including credit or debit card numbers, bank account information, and transaction history, is collected to facilitate payment processing and settlement. We also collect technical information such as IP addresses, browser type, operating system, device details, API usage, server logs, timestamps, and pages visited. Cookies, web beacons, and similar tracking technologies may be used to monitor usage patterns, optimize performance, and personalize your experience.

The information collected by Revoul is used for multiple purposes essential to operating and enhancing our Services. Your personal and transactional data enables us to process payments, issue refunds, reconcile accounts, detect and prevent fraud, and verify identity in compliance with regulatory standards. Communication data allows us to respond to inquiries, provide account updates, and inform users of service enhancements or changes. We also use information for reporting obligations, risk assessment and dispute resolution.

Revoul uses cookies, web beacons, and other tracking technologies to enhance the Services, improve user experience, remember preferences, and collect analytics. These tools help identify patterns in platform usage, monitor system performance, and optimize service delivery. Users may manage or disable cookies through browser settings; however, certain features may not function properly if cookies are disabled.

We retain personal and transactional information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business operations. Retention periods vary depending on the type of information, the nature of transactions, regulatory requirements, and business needs. Information no longer required is securely deleted or anonymized in accordance with best practices.

Revoul implements industry-standard administrative, technical, and organizational measures to protect user information. This includes encryption of sensitive data, secure storage systems, access controls, network monitoring, and regular security audits. Despite these measures, no system can guarantee complete protection. Users are responsible for maintaining the confidentiality of their login credentials, API keys, access tokens, and for notifying Revoul immediately of any suspected unauthorized access or breaches.

Depending on your jurisdiction, you may have rights regarding the processing of your personal information, including access, correction, deletion, data portability, and the right to object to specific types of processing. Users may exercise these rights by contacting Revoul at privacy@[yourdomain].com. Revoul will respond in accordance with applicable data protection laws and regulations.

Your information may be transferred to and processed in countries outside your country of residence, including countries with different data protection laws. Revoul ensures that such transfers are conducted in compliance with applicable regulations and appropriate safeguards are implemented to protect your information.

Revoul Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that information has been inadvertently collected a minor, it will be deleted promptly to ensure compliance with applicable laws.

Revoul monitors transactions for fraudulent activity, unusual patterns, and security risks. Information may be analyzed, flagged, or shared with relevant authorities or financial institutions to prevent unauthorized transactions, money laundering, or other financial crimes. Users agree to cooperate with investigations and provide information as requested for compliance and security purposes.

Revoul may update this Privacy Policy from time to time to reflect changes in business practices, regulatory requirements, or technology. Updates take effect immediately upon posting, with the revised effective date updated